Hearing Loss and Tinnitus Treatment for Adults

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Terms and Conditions

Family Hearing Center

Program Name

Randolph Divisions Inc, DBA Family Hearing Aid Center SMS Program

Program Description

By opting into the Randolph Divisions Inc, DBA Family Hearing Aid Center SMS Program, you agree to receive text messages related to your care and engagement with Family Hearing Center. Message types may include, but are not limited to:

  • Appointment confirmations and reminders
  • Follow up messages related to visits or services
  • Hearing health education and informational messages
  • Promotional messages, special offers, or announcements (if applicable)
  • Customer service or administrative communications

Message frequency may vary based on your interaction with our services.

Opt Out Instructions

You can cancel the SMS service at any time. Simply text “STOP” to (808) 973-1551. Upon sending “STOP,” you will receive a confirmation message indicating that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

Rejoining Instructions

If you previously opted out and would like to rejoin the SMS program, you may do so by opting in again through our website, patient forms, or by following the original opt in method. Once re enrolled, SMS communications will resume.

Help Instructions

If you experience any issues with the messaging program, text “HELP” to (808) 973-1551 for assistance.
You may also contact us directly at:

Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Message and Data Rates Disclaimer

Message and data rates may apply for any messages sent to you from us and from you to us. Message frequency varies. For questions about your text or data plan, please contact your wireless provider.

Privacy Policy

Your privacy is important to us. Information collected through our SMS program is handled in accordance with our Privacy Policy.
Please review our Privacy Policy here:
Family Hearing Center Privacy Policy

Compliance with Industry Standards

This SMS program complies with applicable TCPA, CTIA, and A2P messaging guidelines, including consent, opt out, and transparency requirements.

Legal Compliance Note

By opting into this SMS program, you confirm that you are the authorized user of the mobile number provided and that you consent to receive text messages from Randolph Divisions Inc, DBA Family Hearing Aid Center in compliance with all applicable federal, state, and local laws. Consent to receive SMS messages is not a condition of purchase.