Why Choose a Specialist?

Technology Doesn’t Create Skill. Specialists Do.

Hearing technology has advanced dramatically. But every device, no matter how sophisticated, still depends on the specialist who selects it, fits it, and tunes it to your unique hearing. That’s why the credential behind the person programming your device matters as much as the device itself.

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Technology has never created the skill. The best technology in the hands of the best specialists is where the magic happens.

Skill Behind the Technology

Why the Person Fitting Your Hearing Aid Matters

Technology has never created the skill. It’s simply a conduit — teamed with education, talent, experience, and knowledge. Hearing technologies have never made a certified specialist, but when the most advanced technology is in the hands of the best specialists, magic happens.

The certified specialists at Excellence in Audiology combine state-of-the-art technology with proven knowledge to create more than louder sounds. They restore clarity, reduce tinnitus, and rebuild the confidence hearing loss can quietly erode.

The Certification Difference

Why Certification Isn’t Just a Formality

Excellence in Audiology certification is voluntary — which means the specialists who earn it chose to be tested. Here’s the practical difference that certification makes in your care.

Uncertified Provider

Meets Minimum Requirements

Completes the two to three years of advanced education required by state licensing boards to legally practice hearing health care.

EIA Certified Specialist

Rigorously Tested Beyond Licensing

Voluntarily submits to examination by a highly respected panel of examiners — going well beyond the required baseline education.

Uncertified Provider

General Auditory Training

Practices with standard auditory training, which may not include the latest cognitive and neuroscience-based treatment approaches.

EIA Certified Specialist

Auditory + Cognitive Expertise

Demonstrates verified auditory and cognitive knowledge, clinical skill, and sound clinical judgment on advanced treatment scenarios.

Excellence in Audiology Provider Pathway

The Provider Pathway

What It Takes to Become EIA Certified

Excellence in Audiology certification isn’t handed out. Every certified specialist takes a major step beyond the two to three years of advanced education already required to become a hearing health care specialist.

Providers go through a rigorous testing process with a highly respected panel of examiners, demonstrating auditory knowledge, cognitive expertise, clinical skills, and real-world judgment. Those who pass earn the credential.

A Personal Message

From Dr. Keith Darrow, PhD

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Get a hearing treatment plan created just for you. Trust your hearing and brain health to an Excellence in Audiology certified specialist and get the specialized treatment you deserve.

Dr. Keith Darrow, PhD

At Family Hearing Center, Dr. Keith Darrow is proud to lead the national Excellence in Audiology Network — bringing expert care to patients across the country using the latest technology and treatment methods. Your appointment here is backed by our satisfaction guarantee.

What to Expect on Your First Visit

Get to Know You & Understand Your Symptoms

Discuss Your Treatment Goals & Medical History

Determine Your Stage of Hearing Loss/Tinnitus

Answer All of Your Questions or Concerns

Begin a Custom Treatment Plan

Excellence in Audiology Logo

Exclusive Excellence In Audiology Member Serving O'ahu

Our Clinics

Visit One of Our Family Hearing Center Locations

Four convenient clinics across O‘ahu — find the one closest to you.

Honolulu

Hours

Mon–Fri 8AM–4:30PM, Sat 8AM–4:30PM

Closed daily 12PM–1PM

Kaneohe

Hours

Mon–Fri 8AM–4:30PM

Closed daily 12PM–1PM

Pearl City

Hours

Mon–Fri 8AM–4:30PM, Sat 8AM–4:30PM

Closed daily 12PM–1PM

Kahala

Hours

Mon 8AM–4:30PM

Closed daily 12PM–1PM